Hangzhou IKOM Construction Machinery Co., Ltd.

Tel.: +86-571-88260773
Fax: +86-571-88492538
E-mail: veron@icomworld.cn
Contact Person: Mr.Veron

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Service

1. Quality Control
1.1 We employ our own experienced quality controller.
1.2 Strict inspection and testing for every order before shipment.
1.3 Under the premise of customer pay, we can accept third-party inspection.

2. Manufacturing time for an order
Asphalt distributor: Under 30 days
Asphalt distributor (with right hand chassis): Under 45 days
Synchronous chip sealer: Under 35 days
Micro surfacing: Under 45 days
Chipping Spreader: Under 15 days
Asphalt emulsion plant: Under 25 days
Other machines: Under 25 days
*For reference only

3. Warranty
1 year for the whole machine, 3 months for the easily damaged wearable parts.

4. After-Sales Services
4.1 Our service team will respond to all questions in under 24 hours (Holidays Excluded).
4.2 Free damaged parts replacement will be provided within the warranty period with express delivery.
4.3 We can supply 5-15 working days of training and testing for our chip sealers, intelligent asphalt distributors and micro-surfacing equipment. Travel and lodging accommodations will be the responsibility of the customer. (Labor charge free)

5. Our service team
5 engineers are available for overseas service.